Privacy Policy

Information We Collect

When you contact us, submit a consultation form, or engage our services, we may collect the following personal information:

• Full name and email address
• Phone number or WhatsApp contact
• Details about your relationship situation as voluntarily provided by you
• Names and general information about third parties only as shared by you
• Payment information (processed securely through third-party payment providers)
• Technical data such as IP address, browser type, and pages visited (via standard web analytics)

How We Use Your Information

The information you provide is used exclusively for the following purposes:

• To respond to your consultation requests and deliver spiritual services
• To communicate service updates, ritual progress, and follow-up support
• To process payments for services ordered
• To send service-related emails and order confirmations
• To improve our website and the quality of our services

Confidentiality of Sensitive Information

Given the deeply personal nature of our services, we treat all information shared with us with the strictest level of confidentiality. Details about your relationships, personal circumstances, and any third parties mentioned in your consultations are never shared with anyone outside of Mystical Hattley.

All staff and representatives of Mystical Hattley are bound by confidentiality obligations. Your situation is treated with complete discretion and without judgement.

Data Storage & Security

Your information is stored securely using industry-standard encryption and security practices. We retain your data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.

• All form submissions are transmitted over encrypted HTTPS connections
• Email communications containing personal data are handled securely
• We do not store payment card details — payments are processed by secure third-party providers

Third-Party Services

We may use the following third-party services in delivering our website and services:

• WhatsApp (Meta): For direct client communication. WhatsApp's own privacy policy applies to messages sent via their platform.
• Instagram (Meta): For social media interaction. Meta's privacy policy applies.
• Google Analytics: For anonymous website traffic analysis. No personally identifiable information is shared.
• Payment Processors: Secure third-party providers for handling financial transactions.

Cookies

Our website may use cookies to improve your browsing experience. These are small text files stored on your device. You can control cookie settings through your browser. For full details, please see our Cookie Policy.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to withdraw consent for data processing at any time
• The right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us via WhatsApp at +1 (806) 577-5901.

Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted personal data to us, please contact us immediately and we will promptly delete it.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:

• WhatsApp: +1 (806) 577-5901
• Instagram: @mystical_hattley_reader
• Contact Form: mysticalhattley.com/contact